Engineering Inside is a remote engineering diagnostics service focused on real-world mechanical, electrical and pneumatic systems. You submit a description of the problem, basic data and photos, and you receive a structured technical report with likely root causes, diagnostic steps and recommended actions.

We mainly support traction motors (DC & AC), auxiliary drives, industrial motors, pumps, compressors, gearboxes, HVAC units, pneumatic braking and door systems, as well as typical industrial drive trains. We do not focus on hobby projects or consumer products.

At minimum: a clear description of the symptom, equipment type, power rating, application, environment, what has already been checked or replaced, and any available measurements (vibration levels, temperatures, currents, pressures, leak tests, etc.). Good quality photos of nameplates, installation and damaged parts significantly improve the report.

No. Engineering Inside is an additional decision-support tool. Your own engineering and maintenance teams remain fully responsible for inspections, measurements, risk assessment, and approval of any work orders or system startup.

Accuracy strongly depends on the quality and completeness of the information you provide. The AI engine runs multiple validation passes and applies conservative engineering logic, but it cannot physically inspect the equipment. When the confidence is low, the report clearly flags this and asks for additional data instead of “pretending certainty”.

The report always tries to narrow down to the most likely root causes, but where data is limited, it may provide a ranked list of scenarios (e.g. rotor fault vs. misalignment vs. resonance) with specific tests to confirm or reject each one. The goal is to give you a structured diagnostic plan, not just generic text.

The typical target is 24–72 hours depending on complexity and current workload. Very simple cases may be answered faster; very complex or safety-critical cases may require clarification before the final report is issued.

Yes. For a limited time after receiving your report, you can send additional photos, measurement results or clarifications. The case is then re-evaluated and, where appropriate, the recommendations are refined or updated.

Yes. You can use the service not only for acute failures, but also for trending issues: recurring alarms, slow vibration increase, abnormal temperature rise or operating profiles. The report can include suggestions for periodic checks and preventive actions, as long as you provide enough historical data.

No. No remote service can offer such a guarantee. Engineering Inside does not assume responsibility for equipment damage, production losses or personal injury. All actions and decisions must be reviewed and approved by your own responsible engineers and safety officers.

In low-confidence situations the report uses a yellow or red flag, clearly indicates uncertainties and focuses on safe diagnostic steps rather than aggressive corrective actions. You may also receive clarification questions so we can avoid “guessing” when data is not sufficient.

You can submit cases in English or Greek. Technical terms, measurements and fault codes are usually kept in their original form. Reports are typically delivered in English to remain consistent with manuals and international standards.

Case data is stored securely and used only for generating and improving technical diagnoses. We do not publish or share your photos, descriptions or measurement data with third parties. You should still avoid sending sensitive personal information unrelated to the technical problem.

A Standard analysis focuses on a solid, practical diagnosis for a single problem. A Premium analysis can include deeper exploration of multiple scenarios, extended clarification exchanges, more preventive recommendations and, where available, additional AI validation passes or cross-checks.

Yes. If you have similar failures across several motors, compressors or vehicles, you can reference that in your description. The report can then also focus on patterns and systemic causes (procedures, environment, load profile) instead of only treating one single unit as an isolated case.